Shipping Policy

At Syntel, we strive to provide a transparent and efficient delivery experience. Below are the details regarding our shipping procedures and delivery timelines.

1. Order Processing & Timeline

We work diligently to prepare your items for shipment as quickly as possible.

  • Handling Time: All orders are typically processed and dispatched within 1 business day (Monday through Friday, excluding public holidays).

  • Order Cut-off Time: 05:00 PM (GMT-05:00) Eastern Standard Time (New York). Orders placed after this time will begin processing the following business day.

  • Order Confirmation: You will receive an automated email notification once your order has been processed, including your specific tracking details.

2. Shipping Rates & Estimated Delivery

To simplify your shopping experience, we provide Free Standard Shipping on every order nationwide. There are no surprise fees at checkout; the price listed on the product page includes delivery.

Destination Shipping Fee Estimated Delivery Window
United States FREE 6–9 Business Days

Please note: Delivery windows are estimates. Actual arrival times may fluctuate based on carrier demand, weather events, or regional logistics constraints.

3. Fulfillment & Tracking

To ensure the most efficient service within the United States, orders are dispatched from our network of fulfillment centers and strategic warehouse partners.

  • Tracking Updates: Once your package is in transit, a tracking number will be sent to your email. Please allow 1–2 business days for the carrier to update the status in their tracking portal.

4. Taxes and Import Duties

We believe in transparent pricing. All applicable taxes and duties are included in the final purchase price. Customers will not be required to pay additional hidden charges upon the arrival of their package.

5. Delivery Accuracy

Accuracy is key to a successful delivery. We kindly ask that you double-check your shipping information before finalizing your purchase. Syntel cannot be held responsible for shipments sent to an incorrect address provided during the checkout process.

  • If you spot a mistake in your address, please reach out to support@syntel.shop immediately so we can attempt to correct it before dispatch.

6. Support for Delays

If your order has not arrived within the estimated timeframe, please do not hesitate to contact our team. While we are not responsible for delays caused by carrier disruptions or customs inspections, we are committed to helping you locate your package.

Contact Details

  • Email: support@syntel.shop

  • Phone: +1 650 550 2245

  • Address: 8206 Louisiana Blvd NE, Albuquerque, NM 87113, USA

  • Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-5)