Privacy Policy

1. Our Commitment to Your Privacy

Syntel (operated by LE FIVE LLC) is dedicated to safeguarding your personal data. This policy outlines our practices regarding the collection, utilization, and protection of your information when you interact with our website, https://syntel.shop.

2. Data We Collect

We gather personal details that you share with us during your shopping experience, such as when placing an order for our Lina Pull-Out Organiser, registering an account, or contacting our support team. This data includes:

  • Identification: Legal name and contact information (email and phone number).

  • Logistics: Residential, billing, and shipping addresses.

  • Financials: Payment data is processed through secure, third-party encrypted gateways; Syntel does not store your full credit card details.

Automatically Collected Data: When you navigate our store, we automatically receive technical data including your IP address, browser type, device specifications, and browsing patterns (such as pages viewed and time spent on site).

3. Utilization of Information

The data we collect is used to support our business operations and enhance your experience, specifically for:

  • Order Fulfillment: Processing and delivering your purchases.

  • Support Services: Managing inquiries and providing technical assistance.

  • Communication: Sending essential transactional updates and, with your explicit consent, promotional materials.

  • Security: Protecting against fraudulent activity and ensuring site integrity.

  • Legal Compliance: Meeting our regulatory and reporting obligations.

4. Tracking & Cookie Technologies

We utilize cookies and similar digital tools to refine our website's performance and personalize your visit. These tools help us:

  • Retain your user preferences.

  • Analyze how visitors navigate our site to improve functionality.

  • Monitor the success of our marketing efforts.

  • Note: You may adjust your browser settings to reject cookies, though this may limit your ability to use certain features on our site.

5. Data Disclosure

Syntel does not sell your personal information. We only disclose data to trusted partners necessary for our services, including:

  • Operational Partners: Payment gateways, logistics/shipping carriers, and web hosting providers.

  • Marketing & Analytics: Tools used for measuring site performance and conversion tracking.

  • Legal Requirements: We may disclose information if required by law or to protect the rights and safety of our company and users.

6. Your Privacy Rights

Under applicable US laws (including CCPA/CPRA where relevant), you have rights regarding your data. These include:

  • The right to access the personal data we maintain.

  • The right to rectify or erase your information.

  • The right to opt-out of specific data-sharing practices.

  • The right to non-discrimination for exercising these privacy choices.

7. Security & Retention

We employ robust technical measures to defend your data against unauthorized access. We retain your information only as long as required to fulfill the purposes mentioned in this policy, or as mandated by legal and accounting regulations.

Contacting Us

If you have questions regarding this Privacy Policy or wish to exercise your data rights, please contact us:

  • Brand Name: Syntel

  • Support Email: support@syntel.shop

  • Phone: +1 650 550 2245

  • Physical Address: 8206 Louisiana Blvd NE, Albuquerque, NM 87113, USA

  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-5)